Legal

Terms of Service

Last updated: September 13, 2026

These Terms of Service ("Terms") govern your access to and use of SnapEnv (the "Service"), provided at snapenv.io, dash.snapenv.io, and related subdomains. By creating an account or using the Service, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent.

1. The Service

SnapEnv lets you store, manage, and sync environment variables across projects and environments, via a web dashboard, a command-line tool, and a Kubernetes operator. You are responsible for the content of the variables you store — SnapEnv encrypts and transports them, but does not inspect, validate, or take responsibility for their contents.

2. Accounts

You must provide accurate information when creating an account and keep your credentials — including any access tokens you generate — confidential. You're responsible for all activity under your account and workspace, including actions taken by team members you invite or tokens you issue. Notify us immediately at security@snapenv.io if you suspect unauthorized access.

3. Acceptable use

You agree not to:

  • Use the Service to store or transmit data you're not legally authorized to hold.
  • Attempt to probe, scan, or breach the security of the Service, or access another workspace's data without authorization.
  • Reverse-engineer, resell, sublicense, or white-label the Service without our written permission.
  • Use the Service in a way that violates applicable law or infringes a third party's rights.
  • Interfere with or disrupt the integrity or performance of the Service, including via excessive automated requests.

We may suspend or terminate accounts that violate these terms, with notice where reasonably possible.

4. Plans, billing & cancellation

Paid plans are billed in advance on a monthly basis via Stripe. By subscribing, you authorize us (via Stripe) to charge your payment method on a recurring basis until you cancel. You can cancel anytime from the dashboard's billing page; your plan remains active through the end of the current billing period, after which your workspace reverts to the Free plan and its limits. Fees are non-refundable except where required by law. We may change plan pricing or limits going forward, with notice to active subscribers before it takes effect on their next billing cycle.

5. Your data

You retain all rights to the environment variables, project data, and other content you store in SnapEnv. We claim no ownership over it and use it solely to provide the Service to you, as described in our Privacy Policy. You're responsible for maintaining your own backups of anything critical; while we maintain encrypted backups and version history for variables, we don't guarantee against all forms of data loss.

6. Service availability

We aim for high availability but the Service is provided on an "as available" basis without an uptime guarantee, except where a separate written SLA applies (e.g., an Enterprise agreement). We may perform maintenance, and features may change, be added, or be removed over time as the product evolves.

7. Disclaimers & limitation of liability

The Service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. To the maximum extent permitted by law, SnapEnv is not liable for indirect, incidental, special, or consequential damages, or for lost profits or data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months preceding the claim.

8. Termination

You may delete your workspace at any time from the dashboard, which deletes its projects and variable data per our data retention practices. We may suspend or terminate your access for a material breach of these Terms, non-payment, or if required by law, with notice where reasonably possible.

9. Changes to these terms

We may update these Terms from time to time. We'll update the "Last updated" date above, and for material changes we'll notify workspace owners by email before they take effect.

10. Contact

Questions about these Terms or your account: support@snapenv.io.